Matching your name exactly before exchange identity checks in Germany
Identity checks on exchanges are usually quick when the details line up, and frustrating when they do not. One of the most common causes of rejection is surprisingly simple: the name entered at registration does not match the identity document exactly. Umlauts written differently, a missing middle name, a different order of names or a former surname can all cause problems. This guide helps readers in Germany prepare for identity verification on Binance, OKX, Bybit or Bitget by matching names and details precisely, taking clear photos and recognising fake requests. It makes no statement about legal requirements; the official help centres describe what each platform accepts.
Compare names character by character
Before starting verification, put your identity document beside the account profile and compare each name in turn. Check how umlauts and special characters appear on the document and in the machine-readable zone, and whether the platform's form accepts them. Include all given names if the document shows them. If your account details differ, correct them through the official settings before uploading anything, rather than hoping the reviewer will overlook the mismatch.
Choose the right document
Read the accepted document list in the help centre. Use a current, undamaged document whose details match your account. If you have recently changed your name, make sure the account reflects the name on the document you submit. Address details may also be checked, so confirm that they correspond to what the platform requests.
Photos that pass the first time
Place the document on a plain surface in even light, avoid glare and capture all four corners. Keep the camera steady so text is sharp, and do not edit or filter the images. For the selfie, remove hats and sunglasses and follow the on-screen instructions. Most delays come from images that are blurred, cropped or reflective, and they are easy to avoid.
Recognising fake requests
A genuine verification request appears inside your logged-in account in the official app. Be suspicious of emails or messages that link to external upload pages, set threatening deadlines or ask you to send documents by chat. Never share passwords or verification codes with anyone handling your verification. If a submission is rejected, read the stated reason and fix that specific detail.
Risk boundary: Germany Crypto Guide
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Scenario checkpoint
- Compare every name on the account with the document character by character
- Correct account details before uploading if they differ
- Use a current document from the accepted list
- Photograph the document in even light with all corners visible
- Upload only through the verification flow inside the official app